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Care and Protection Program for Unaccompanied Afghan Children

Care and Protection Program for Unaccompanied Afghan Children

The Care and Protection Program for Unaccompanied Afghan Children is one of the significant Qatari achievements regarding the Afghan refugee crisis. Nearly 260 unaccompanied children arrived in Doha, and the government provided full care for them until they were reunited with their families.

What is the program?

Qatar Charity was assigned to carry out the program. The task was not easy at all because of a wide range of challenges and duties:

Developing a set of guidelines and standards to ensure provision of temporary care with the required quality.

Collecting information about the children, tracking their families, and knowing their whereabouts.

Searching for reunification opportunities in cooperation with various parties.

The mission required coordination with several parties, the most important of which were:

Qatar's Ministry of Foreign Affairs

IOM

UNICEF

In addition to collaborating to provide support and assistance, and offering various programs and services to children from different entities as follows:

Hamad Medical Corporation

Qatar Foundation

Qatari Social Work

Generation Amazing Foundation
Program guidelines

Qatar Charity was keen to respect the basic and universal principles of child care that guarantee protection, as stipulated in the Convention on the Rights of the Child, including:

Putting the child’s interests above all else.

The right to receive the best physical and mental services.

The child’s right to rest, entertainment and play.

To ensure this, Qatar Charity provided the best services for children, including housing and accommodation, as well as a reception center with temporary housing arrangements suitable for children and multi-activity facilities.

 

Receiving unaccompanied children

The foundation’s mission began with receiving unaccompanied children. This stage involves the following:

Appointing a temporary guardian who will take responsibility for the children.

Providing temporary care activities.

Providing protection.

Providing psychological and social support.

Consultation and building trust with the child.

Of course, the task was not easy, as Qatar Charity faced various challenges, such as the difficulty of communicating with children and gaining their trust. Thus there was a difficulty of providing assistance that suits the needs of each child, in addition to the most difficult challenge of filling the place of the parents.

In the same vein, there was a fundamental challenge related to the program’s goal of reunification, as the foundation needed to identify the children and find appropriate ways to communicate with their families.

In order to provide adequate assistance to the children, Qatar Charity established a Children’s Council, where children from various homes voted for a child to represent them at a weekly meeting held with the foundation and other partner foundations.

Case Study

Afghan girl M is a 16-year-old girl. As soon as she arrived in Qatar, she was identified and registered by the responsible agencies. A report was written about her and was received by Qatar Charity before she arrived at the reception facility.

The report received by Qatar Charity stated that the girl had just lost five of her immediate family members (parents and three siblings) at Kabul airport seconds before she boarded the plane to Qatar. She was immediately referred to the appointed psychiatrist for an emergency evaluation, and a social support plan was developed for her, which included a multidisciplinary team that included a psychiatrist, a social worker, and caregivers.

Competency-based training for volunteers

233 volunteers participated in the program, and Qatar Charity was keen to provide the necessary training for them to improve their efficiency and help them successfully carry out the tasks assigned to them. The training included the following topics:

Psychological first aid.

Mediation techniques.

Positive reinforcement techniques.

Volunteers from Afghan refugee families also signed the code of conduct developed by Qatar Charity and UNICEF, and underwent protection from sexual exploitation and abuse training. Additionally, all caregivers received training conducted by UNICEF staff.

Qatar Charity was keen to carefully select and fully follow up on volunteers, as follows:

Training, monitoring and supervising all volunteer caregivers, in line with the protection standards and principles referred to in international child protection standards.

Recognizing the importance of stable and affectionate child-caregiver relationships, Qatar Charity has ensured that children have competent caregivers.

Recognizing the importance of stable and affectionate child-caregiver relationships, Qatar Charity has ensured that children have competent caregivers.

Mental health and psychosocial support approach

Mental health and psychosocial support represented an essential part of the program’s work, and Qatar Charity was keen to take a professional approach in providing these services due to their importance, including forming a specialized team and implementing a variety of activities.

Mental health clinic

A clinic with three counseling rooms, an observation room, and an activity space was designated for mental health services. Psychological consultations were held regularly and included mental status assessment and risk assessment as well as reviews of appropriate medications. In rare cases, individuals requiring acute hospital care have been transferred to a local emergency department for further care.

Psychologists and counselors

Qatar Charity made sure to have psychologists and counselors on the team. Their primary role was to support the emotional wellbeing and resilience of children through group wellbeing sessions as well as individual counseling.

Social workers

Social workers facilitated care arrangements for children in the programme. With the child’s participation, the staff developed a care plan that took into account the protection and well-being of all children through regular follow-up visits.

Community approach

Qatar Charity relied on an organized community approach to support children, in which a large number of workers contributed, namely:

Qatar Charity relied on an organized community approach to support children, in which a large number of workers contributed, namely:

Interpreters.

The call center through which all the children made a total of 17,000 minutes of calls to 13 different countries.

Buddy system.

Testimonials by volunteers and mental health workers

Volunteers witnessed different events and gained many lessons from the experience. Here is Aisha Tanveer’s testimony about her volunteering with Qatar Charity:

I remember the first day I entered the complex, expecting it to be gloomy given the conditions. Instead I was met with screaming children asking if I wanted to play football with them. My first lesson was on resilience and positivity.

In the group of minors to which I was assigned, there was a 13-year-old girl who had lost her mother and two of her siblings. I remember how silent she was, her eyes lacking any expression. She used to sit on the sofa and stare blankly without saying a word, while the others were away. I never pushed her to talk, but I always made sure to say hello and ask if she needed anything.

Thanks to the psychological support, the girl started speaking slowly and told me how she was trying to learn English very quickly. The day I left the compound, she innocently said to me, “I will come to meet you, wait for me.” The girl taught me the importance of providing timely psychological support and giving people time and space to grieve.

Community approach

Qatar Charity relied on an organized community approach to support children, in which a large number of workers contributed, namely:

Qatar Charity relied on an organized community approach to support children, in which a large number of workers contributed, namely:

Interpreters.

The call center through which all the children made a total of 17,000 minutes of calls to 13 different countries.

Buddy system.

Testimonials by volunteers and mental health workers

Volunteers witnessed different events and gained many lessons from the experience. Here is Aisha Tanveer’s testimony about her volunteering with Qatar Charity:

I remember the first day I entered the complex, expecting it to be gloomy given the conditions. Instead I was met with screaming children asking if I wanted to play football with them. My first lesson was on resilience and positivity.

In the group of minors to which I was assigned, there was a 13-year-old girl who had lost her mother and two of her siblings. I remember how silent she was, her eyes lacking any expression. She used to sit on the sofa and stare blankly without saying a word, while the others were away. I never pushed her to talk, but I always made sure to say hello and ask if she needed anything.

Thanks to the psychological support, the girl started speaking slowly and told me how she was trying to learn English very quickly. The day I left the compound, she innocently said to me, “I will come to meet you, wait for me.” The girl taught me the importance of providing timely psychological support and giving people time and space to grieve.

The Care Program in Numbers

247 (209 boys – 38 girls)

Unaccompanied Afghan children

233 (138 males – 95 females)

Volunteers

30.03.2022 > 24.08.2021

Care Period

218 (24/7)

Care days

5232

Care hours

After seven months of hard work, Qatar Charity celebrated the reunion of the last three children with their families, thus successfully completing the foundation’s task to care for Afghan children.

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